Generates failed delivery reports (NDRs)

Make informed decisions with detailed reports to explain to your customers why their package could not be delivered

Image of the platform showing two reports of failed deliveries from different carriers.

What is a Non-Delivery Report (NDR)?

An NDR report informs about a failed delivery. It acts as a crucial link between courier services and recipients, explaining the reason for the delivery failure and the steps to follow for a quick solution to your packages.

Illustration of a computer simulating a report

Benefits of a failed delivery report (NDR)

Timely notification

Take action in timely manner to correct the situation of your shipments.

Identifying the reason

Identifies incorrect address, unavailable recipient or damaged products.

Resolution guidelines

The reports offer suggestions for solving the shipping problem.

Cost saving

Reduces operating costs by minimizing delivery attempts.

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